Sureserve, a social housing energy and compliance services provider, and Kensa, a British heat pump manufacturer, have announced a new partnership to help social housing providers and public bodies across the UK accelerate the decarbonisation of heating and reduce residents’ energy bills.
The partnership’s joint mission is ‘to reduce fuel poverty for thousands of residents, cut carbon, and improve energy efficiency at scale across the UK.’
The UK-based collaboration combines Kensa’s experience in Networked Ground Source Heat Pumps with Sureserve’s work in installations and maintenance to deliver low-carbon, affordable heating at scale, especially in flats and housing clusters where it makes the most significant impact.
Kensa has manufactured close to 20,000 ground source heat pumps (GSHPs) – including the Shoebox model, which introduced GSHPs to flats via Networked GSHPs. Sureserve install over 6,000 renewable energy systems each year and maintain over 1.2 million heating systems.
The partnership seeks to complement work with various UK housing associations and local authorities, including L&Q Group, Clarion, Southern Housing Group, Aberdeenshire Council, Haringey Council, Kensington and Chelsea, and Thurrock Council.
Emma Nicklin, Commercial Director at Sureserve, comments, “Kensa has a strong reputation and unparalleled expertise in the ground source heat pump sector. This partnership will be a fantastic collaboration for Sureserve as we continue to drive forward our mission to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions, playing a key and progressive role in decarbonisation.
“In 2024, our Sureserve engineers installed more than 1,700 heat pumps across the UK, reinforcing our position as a national leader in decarbonisation and retrofit. This partnership will not only enhance those capabilities but allow us to deliver sustainable heating solutions further and faster, on a scale.
“Together with Kensa, we’ll help create social housing which is both environmentally friendly and financially sustainable. We are proud of this partnership, which supports our aim to tackle climate change and champion for residents nationwide.”
Tamsin Lishman, CEO at Kensa, adds, “Our mission is clear: take people out of fuel poverty, decarbonise heating, and give social housing providers the confidence to act. This partnership is about more than delivery, it’s about driving bold, credible change at scale. By combining our expertise, we’re not just making low carbon heating possible—we’re making it practical, affordable, and a scalable reality for the homes that need it most.”
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