Citizens Advice signposts consumers to TrustMark tradesmen

Citizens Advice signposts consumers to TrustMark tradesmen

The Citizens Advice Bureau and TrustMark, the government endorsed quality mark that helps people find reputable local tradesmen, have joined forces to signpost consumers to tradesmen when they are looking to repair, maintain or improve their home.

Consumers from across the UK will now be able to search and select a TrustMark registered and inspected tradesman from the Citizens Advice websites for England, Scotland, Wales and Northern Ireland, knowing that all the  firm’s competencies and fair trading practices have been independently inspected and checked. TrustMark firms can offer an insurance backed warranty to homeowners, which will cover deposits, pre-payments and work in progress should anything go wrong with the work or the firm.

Stuart Carter, head of PR & marketing, TrustMark, said, ‘We are always looking for better ways to increase visibility for this quality mark so we are delighted that Citizens Advice is now signposting consumers to our TrustMark registered tradesmen. It is important that we continue to do more joined up working with the key agencies, independent third sector organisations, trade bodies and advisory services to help consumers make more informed decisions when hiring tradesmen to improve or repair their homes.’

Gillian Guy, chief executive, Citizens Advice, said, ‘TrustMark is an excellent example of the kind of creative problem prevention initiatives that we really value at Citizens Advice.’

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