The videos, which are available online via the Honeywell website and YouTube channel, have been created to address the most popular technical questions, with the aim of providing better access to expert advice. Topics include communication between wireless thermostats and a wireless relay box, how to restore, or rebind, the wireless communication link, and how to programme and use key features of the CM900 thermostat. Marketing communications manager at Honeywell, Andy Mansfield, said: “We know that installers and consumers alike are using online channels to source help and advice. ‘This new raft of official videos will make it quicker to search for advice, saving time while providing support in an accessible and easy-to-use format.’
To view the videos, visit the professional zone on www.honeywelluk.com