NICEIC and ELECSA Produce Consumer Law Booklet For Electrical Contractors

NICEIC and ELECSA have produced a free publication for electrical contractors designed to keep them on the right side of consumer law.

The booklet Consumer Law for Electrical Contractors was developed in partnership with the Dispute Resolution Ombudsman (DRO).

It provides contractors with clear and straightforward guidance in relation to their obligations under the Consumer Rights Act 2015.

Judith Turner, senior ombudsman at DRO, authored the booklet. She says, “When any tradesperson offers to provide a professional service to a customer, they are automatically entering into a contract that is covered by the Consumer Rights act 2015.

“It is important contractors are aware of their own responsibilities if they want to avoid any unwanted disputes with customers.”

Copies of the booklet can be found on the NICEIC and ELECSA customer portal.

You May Also Like

ESC’s Product Safety Conference produces the goods

ESC's Product Safety Conference produces the goods The Electrical Safety Council’s (ESC) recent Product ...

lighting legislation

Legislation on Ecodesign broadly welcomed by lighting industry

The lighting industry has broadly welcomed new legislation which seeks to bring back the ...

Leading electrotechnical businesses pick up ECA Awards

The 2019 ECA Industry Awards, which took place in London on June 7, saw ...