CPP Group UK signs new deal to provide insured manufacturer’s warranty

CPP Group UK has signed an exclusive partnership deal with Warranty Solutions. The deal sees CPP UK providing Warranty Solutions with an insured manufacturer’s warranty product for its entire product range, taking over from the previous provider and enabling Warranty Solutions to expand its offering.

The partnership is expected to generate a gross written premium value of £1 million for Warranty Solutions.

Warranty Solutions provides cover for a range of kitchen appliances, with approximately 180,000 appliances currently under warranty on behalf of national retailers. It offers a full claims service, from a helpline and First Notification of Loss to providing replacements and repairs via its national network of accredited engineers.

Its clients include major retailer Argos and manufacturers such as Rangemaster, ElectriQ, Simfer, New World and KEG.

The insured service protects Warranty Solutions’s clients from repair costs resulting from failures once the items are in the customer’s home, making their own costs more manageable and predictable. This will provide customers with a greater amount of protection and a smoother claims experience than would be afforded with a standard warranty.

The deal also expands CPP’s footprint in the home protection market as part of its CPP Secure suite of products.

Carl Carter, CEO of CPP Group UK, comments: “CPP is all about helping brands and consumers deal with life’s everyday disruptions. We all know how frustrating it is when a household appliance we use daily breaks down, and how important it is to be secure in the knowledge that you’ll get help and can rely on your warranty if that happens. We’re delighted to be partnering with Warranty Solutions, a fellow Yorkshire-based business, to enable it to enhance its service offering in the warranty market, and in turn, to help protect the reputation of the brands it works with.”

Karen Neagle, managing director of Warranty Solutions, adds: “CPP really supports our ethos of providing a first-class quality service to both the customer and the manufacturer at a time when they and their appliance need us most. We’re delighted to be working with CPP to deliver such a versatile range of manufacturer’s warranty solutions.”

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