Develop Training has been celebrating the success of its Quality Assurance and Audit team (QAA) as it marks its two-year anniversary.
Launched in 2021, the team was established to ensure that Develop could continue to deliver exceptional quality training and an unrivalled service to its delegates and the industry employers it works with. Two years on, the QAA team’s work has become a recognisable success, providing insights and consultation on risk-based quality assurance for external clients.
As a testament to its growth, the team now works with six awarding organisations to provide Develop with the risk-based assurance of 19 accredited schemes that cover 80 qualifications which are delivered to over 8,000 delegates every academic year.
Develop credits its success to its ‘Three-Lines of Defence’ approach to quality assurance:
- Management of training
- Focus on quality assurance
- Facilitating an independent audit
This technique was applied as part of Develop’s external quality assurance consultation to Network Plus, when appointed by the organisation in 2022, to provide an independent external audit service.
The team has not only created a successful consultation service and established an external reputation for stringent processes and procedures but has also been recognised internally at Develop’s in-house awards in 2022 when named Team of the Year.
Andy Holmes, Head of Audit & Quality Improvement at Develop, states, “We are pleased to celebrate our second anniversary and acknowledge the hard work of the whole team in order to reach this milestone. This has been a remarkable journey where our offering has continued to grow and evolve, resulting in excellent results for Develop and our clients.
“Looking ahead, we are excited to continue working with the wider team at Develop, as well as offer out our services externally to those who require an unbiased quality assurance check.”