Screwfix also reports how the trade is increasingly adopting the use of mobile technology to keep stocked-up and meet business demand. Its Click & Collect service, which allows goods to be ordered over the phone or online and collected from store just five minutes later, has hit a milestone of more than 6 million orders since launching in 2011 and Screwfix.com receives 2 million unique visits every week.
Andrew Livingston, CEO of Screwfix, says: ‘Time is money for our customers and they constantly tell us how crucial it is that they can get the products they need, when they need them, so the continued expansion of our store network including more Electricfix trade counters, which are exclusively for qualified electricians, is designed to do just.
‘What’s more, 70 per cent of all our Click & Collect orders are from mobiles, as tradesmen use their phones to save valuable minutes every day.’
Electricfix is part of the Screwfix group and is a trade supplier exclusively for qualified electricians. It offers low trade prices and a number of services so customers can get the goods they want when they want them. There are more than 400 stores nationwide and Electricfix customers are served by a dedicated contact centre team.
For more information on Electricfix’s range of products, visit www.electricfix.com