The Platinum Promise, which replaces the old Insurance Backed Warranty Scheme, protects the consumer for up to £25,000 in the event that any work undertaken by NICEIC contractors is not up to standard.
Previously, the Insurance Backed Warranty Scheme only covered domestic electrical installations. Platinum Promise will be available across the full range of installation work undertaken by NICEIC contractors.
Emma Clancy, NICEIC CEO, said, ‘NICEIC’s Platinum Promise is a considerable benefit of using an NICEIC contractor. It provides the protection contractors and their customers need – so that if anything does go wrong we will be there to help resolve it.
‘Should any work be found not to comply with the Building Regulations or relevant installation standards, we can instruct the contractor to go back and carry out the work to the required standard.
‘If the contractor is no longer in business or disputes the matter we will have the work rectified by another NICEIC contractor at no extra cost.’
The promise, which launched on 10th January this year, is valid for up to six years from the date of the completion of the original work and covers work up to a maximum of £25 000 for any one installation.
Emma Clancy added, ‘We are committed to providing the best products and services around. NICEIC’s platinum promise is just one of the additional reasons why choosing an NICEIC is a homeowner and contractors best choice.’
For more information about the Platinum Promise log on to www.niceic.com