Aico, a manufacturer of residential fire and carbon monoxide detection products, has named Sureserve as its first ever Platinum Partner, recognising its “commitment to raising standards in home life safety.” This achievement, announced live at Housing 2025 in Manchester, recognises Sureserve’s “commitment to compliance, innovation, and excellence in electrical solutions across the UK’s housing sector.”
The recently launched Platinum Partner initiative represents Aico’s expressed approach to establishing industry standards and developing collaborative partnerships. Platinum status is awarded to organisations that meet specific criteria including technical excellence, quality management, sustainability, and training commitment.
Sureserve provides heating, renewables, energy efficiency, and compliance solutions to local authorities, housing associations, and public sector clients across the UK. The company’s services include fire and gas compliance, smart metering, insulation, and air and water hygiene.
Aico claims that Sureserve has become an example of what the Platinum Partner initiative was created to celebrate. The company meets the required standards, including:
• Aico Gold Standard installer criteria.
• Leadership-level participation in Aico’s City & Guilds training.
• Participation in joint site visits with Aico and clients.
• Executive factory engagement at Aico’s manufacturing facility.
• Verified ISO 9001 accreditation.
• Active CSR and sustainability participation.
• Ongoing compliance with BS 5839-6.
Steve Trafford, Sales Director at Aico, comments, “Sureserve’s achievement as our first Platinum Partner represents the very best of what the initiative stands for: dedication to high standards, continual professional development, and true partnership. Sureserve has a longstanding relationship with the UK social housing sector and an enviable reputation and are helping set a new benchmark in the sector, not just through technical ability but through leadership and vision. We are delighted to announce them as our first Platinum Partner.”
Graeme Heanan, Managing Director of Sureserve Compliance Fire, reflects, “We are privileged to be awarded the inaugural Aico Platinum Partner accreditation. It’s a direct result of the close and hugely collaborative relationship between my team and Aico – built on mutual respect, trust, and a shared drive for excellence. Aico’s product quality, innovation, and support are enablers of our continued growth and exceptional client and resident satisfaction.
“This accreditation wasn’t easy to achieve – nor should it be. It required a high-level of commitment, it meant myself and my senior leadership team returning to the classroom to achieve Aico’s City & Guilds qualification. The team’s resilience and ambition made it possible, and I couldn’t be prouder. My thanks go to Steve Trafford and the Aico team – together we’re making homes and communities safer.”
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