Toolstation has announced that its customer app has surpassed one million downloads after launching in August 2021.
The milestone represents a demonstration of the growth of Toolstation’s digital model and customer preference for choice when it comes to ways to shop. Recent research by the business found that almost a third of customers now prefer to shop via the app.
Ryan Hill Head of Digital at Toolstation says, “Achieving one million downloads is an important milestone for Toolstation’s app and this achievement complements our printed catalogue and online offering, making it truly multi-channel. We expect digitally-enabled sales to continue to grow over time as customer behaviour evolves.
“Our app makes it easy for tradespeople to work smarter and quicker by ordering to their nearest site or home and they can manage their accounts from their pocket. At just the tap of a button, our customers can check their credit accounts, pay balances and download their invoices, which means they can quickly wave goodbye to large amounts of paperwork.”
The Toolstation app means tradespeople can search through over 25,000 products by category, through its quick search bar, or by type, price, brand and features, and have them delivered speedily to their site or home. They can instantly check stock availability at their nearest store in real time, save items for later through ‘saved lists’, and pay through the app. Its ‘My Promotions’ means customers can also receive regular and exclusive app only offers.
Existing Toolstation Trade Account customers can pay through the app and customers can easily request to sign up too. At the tap of a button, they can check their credit account, pay balances and download invoices.
To find the Toolstation app, search for Toolstation on the Apple App store or Google Play store to download.